Deposit limits

Manage your deposit limit in your account. Decreases apply immediately; increases and removal are subject to a seven-day cool-off.

About Deposit Limits

A deposit limit is a harm-minimisation tool that caps the total amount upc0z will allow you to deposit into your account over a defined period. Setting a deposit limit is one of the most effective ways to stay in control of your spending. This page explains how deposit limits work, how to change them, and how they fit alongside our other responsible gambling tools.

What Counts as a Deposit

A "deposit" is any transfer of funds into your wagering account, regardless of the payment method or channel used. Deposits are counted across all channels and all payment methods — for example card, bank transfer, PayID or any other accepted method — and are aggregated against a single limit for your account. Winnings returned to your balance and refunds are not treated as deposits.

When the Limit Is Reached

Once your deposits during the current period reach the limit you have set, any further deposits are blocked until the period resets. You can continue to wager using funds already in your account, but you will not be able to add more money until the limit period rolls over.

Reset Period

You can set a deposit limit on a daily, weekly or monthly basis. The limit applies to the total deposited within that rolling period, and resets automatically at the end of each period.

Default, Minimum and Maximum Limits

By default, a new account has no deposit limit set unless you choose one. You are encouraged to set a limit when you open your account. The minimum and maximum amounts you can set, and the increments available, are shown in the responsible gambling section of your account at the time you set the limit.

Notifications

As your deposits approach the limit you have set for the current period, you will receive a notification so you are aware of how much of your limit remains before further deposits are blocked.

Changing Your Limit — Cool-Off Mechanics

Decreases take effect immediately. Increases — and removal of a deposit limit — are subject to a seven-day cool-off period before they apply. After the cool-off, the customer is asked to re-confirm the new figure before it takes effect.

Removing a deposit limit altogether is treated in exactly the same way as an increase: it is subject to the same seven-day cool-off period and the same re-confirmation step before the change applies.

Audit Trail of Limit Changes

Every change you make to your deposit limit — including the date, the previous amount, the new amount, and when the change took effect — is recorded in a history that is available from inside your account, so you have a complete audit trail of your limit settings over time.

Relationship with Activity Statements

Your deposits are also summarised in your activity statements, which set out deposits, wagers, wins, losses and net position. Reviewing your activity statements alongside your deposit limit helps you judge whether your current limit remains appropriate.

Relationship with BetStop

A deposit limit is an operator-level tool that applies only to your upc0z account. It is separate from BetStop, the national self-exclusion register, which excludes you from all licensed Australian online wagering providers. If you want to stop wagering across all operators rather than simply cap your deposits with us, BetStop is available at betstop.gov.au.

Annual Prompt

Customers who declined to set a limit at account opening are prompted again at minimum every 12 months to review their decision.

Escalation to Self-Exclusion

If a deposit limit is not enough to keep your gambling under control, you can escalate to self-exclusion, which suspends your ability to wager for a period you choose. For details, see the Self-exclusion page.

Governing Law

Deposit limits are provided having regard to the law applying to licensed online wagering in New South Wales, including the Betting and Racing Act 1998 (NSW), section 33JB.