Accessibility

upc0z is working towards conformance with WCAG 2.2 at Level AA across the site. We treat accessibility as an ongoing commitment rather than a one-off project, and we work to ensure that people with disability can find races, read form and field tables, place bets, manage their account, and access support on equal terms with other customers.

This statement explains the accessibility features we provide, the standards we apply, the limitations we are aware of, and how to ask for content or assistance in a format that works for you.

Accessibility Features

We use the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA success criteria as our reference standard. The accessibility features currently in place are:

A "Skip to main content" link at the start of every page. It becomes visible when it receives keyboard focus and lets keyboard and screen reader users move straight to the main content, past the header and navigation.
Form error messages on the Join (registration) form that are linked to the relevant field. When a field has an error, the field is marked as invalid (aria-invalid) and the error message is associated with it (aria-describedby), so screen readers announce the error together with the field, and focus is moved to the first field that needs attention.
A mobile menu toggle button that reports whether the menu is open or closed (aria-expanded), so screen reader users know the state of the navigation menu.
Keyboard operation of links, buttons and form controls.
ARIA labels on icon-only controls, such as carousel arrows, where the purpose would not otherwise be announced.
Tables in our legal and help documents marked up with column headers.
Bet slip messages (for example, when a selection is added or a bet cannot be placed) presented in a status region that screen readers can announce.

Assistive Technology Compatibility

We aim to support common assistive technologies, including screen readers, screen magnification software, and voice control. Because assistive technologies and browsers update frequently, occasional inconsistencies can occur; if you experience a problem with a specific combination of tools, please tell us so we can investigate and prioritise a fix.

Bet Slip and Wagering Accessibility

The bet slip and core wagering flows are a priority for accessibility. Bet slip messages are presented in a status region so that screen readers can announce them. We are continuing to review the full flow of adding selections, reviewing stakes and potential returns, and confirming a bet with a keyboard and assistive technology; if you find a barrier in this flow, please tell us.

Mobile Accessibility

We design the site to be responsive and usable on mobile devices. On smaller screens, the main navigation is opened and closed with a menu toggle button that reports its open or closed state to screen readers. We aim for content to reflow without horizontal scrolling at common screen sizes and to work with device-level settings such as larger text and platform screen readers.

PDFs and Documents

Some documents are provided in PDF form. We are progressively improving the accessibility of these documents. Some legacy PDFs may not yet fully conform to our target standard. If you need a document in a more accessible form, please contact support and we will assist.

Requesting Alternative Formats

You can request key documents, including our Terms, Privacy Policy, and Help content, in alternative accessible formats. Contact our support team at support@upc0z.com and describe the format you need (for example, a tagged accessible document or plain text). We will work with you to provide a suitable version.

Known Limitations

We aim to be honest about where we fall short. At present, we are aware of the following limitations:

Some third-party embedded content, such as streamed media, widgets, or externally hosted components, may not fully conform to WCAG 2.2 Level AA, because it is produced and controlled by other providers.
Some legacy PDFs and older documents may not yet meet our target standard and are being remediated over time.
Linked, field-level error messages are currently provided on the Join form. Other forms (for example, login, deposit and account settings) may show errors in a general message rather than next to each field.
We do not currently provide a warning before a session times out, or an option to extend a session.
Address entry is manual; we do not offer address lookup or autocomplete.
Not every page has yet been fully tested against every WCAG 2.2 Level AA success criterion, including some racing and sports market displays.

Where you encounter a barrier that is not listed here, please report it to support so we can record and address it.

Third-Party Content Disclaimer

Parts of the site may include content, media, or functionality supplied by third parties. While we choose providers with accessibility in mind and raise issues with them, we do not control how that content is built and cannot guarantee its conformance. Where third-party content creates a barrier, contact us and we will try to provide the information or function in an alternative way.

Last Assessed

Last assessed: 2026. We review accessibility on an ongoing basis and update this statement as the site changes.

Governing References

We have regard to the following in shaping our accessibility approach:

Disability Discrimination Act 1992 (Cth)
Australian Human Rights Commission World Wide Web Access: Disability Discrimination Act Advisory Notes

Related Information

For how we handle your personal information, see our Privacy Policy. If you wish to raise an accessibility barrier as a formal complaint, or are not satisfied with our response, see our Complaints page for the steps to follow and the external bodies you can contact.

If you need help using the site or want to report an accessibility issue, contact our support team at support@upc0z.com.