Contact Us

Our support team is here to help with your account, deposits, withdrawals and responsible gambling tools.

• Address: 101 Sheridan Street, CAIRNS QLD 4870

Hours of operation

Replies are issued during Australian business hours (Monday to Friday, 9:00 am to 5:00 pm Australian Eastern Time — AEST, or AEDT during daylight saving in New South Wales), excluding New South Wales public holidays. For urgent harm-minimisation support, contact Gambling Help Online on 1800 858 858 at any time.

To make a complaint, see our Complaints process. The first step is to contact us directly using the details above.